SERVICE PROGRAMS

Bigger & Better Than Ever.

With more than 5,000 installations on 7 continents, no one can match Matthews resources, training, or commitment to the cremation industry. Have your crematory equipment serviced by the global industry leader for world-class safety, reliability, and performance. 

Our company carries a $2,000,000 liability insurance coverage associated with our employees and workmanship. With 8 satellite service centers throughout the U.S. & Canada and 2 service centers in Europe, we can respond quickly to all of your crematory service and repair needs. 

We're bigger, better, and faster than ever, with more people and resources to keep your cremation business going strong.  With new leaders, tools, and technology we've cut the lead time for our service jobs by 75%.  We've invested more than $1 million to make sure we deliver a world-class service experience every time you call.  

10 Global Service Centers

Over 30 Field Service Technicians

Over 400 Combined Years
of Service Knowledge & Experience

Services Include

  • General Service and Repairs  
  • Refractory Rebuild and Repairs 
  • Electrical Repairs 
  • Exhaust Stack Rebuild and Repairs 
  • Safety Feature Installation and Upgrades 
  • Operating Control Panel Repairs and Upgrades 
  • Floor Rebuild and Repairs 
  • Draft System Upgrades and Repairs 
  • Temperature Control System Upgrades and Repairs 
  • Manual to Hydraulic Door Conversion 
  • Mpyre2.0 Retrofit 
  • Preheat Burner Upgrades and Repairs 
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