More Time on the Job, Less Time in the Air
One of the biggest changes in our service operation is the opening of new regional service centers. Four centers have been added so far, located in Baltimore, Chicago, Orlando, and Portland, OR. Each service center acts as a home base for one of our regional service teams, so technicians can spend less time traveling and more time at our customers' sites. The centers also let us stage vehicles, tools, and supplies in each region, reducing both cost and down-time for our service teams.